fbpx
FAQs


We accept the following payment mode: VISA / Mastercard / American Express / PayPal / Bank Transfer

All payments will be made in Singapore Dollars. Buyers agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees.

The Return/Refund option will not be available for orders that have not passed the Estimated Delivery Date shown on your Order Details page, unless your order has been updated as Delivered. Please refer to our return/refund policy for more.

You can contact our customer service via the following methods:

Chat with us via the Chat function located at the bottom right-hand side of the webpage

Email us at [email protected]

Call us at +65 64410474 from Monday to Friday, 9:00AM to 6:00PM

Drop us a message via our contact us form

Please click “Forget Password” at the login page and a new password will be automatically generated and sent to your registered email. Do add [email protected] to your address book to prevent the email from landing into your junk or spam folder.

Our office hours are from Monday – Friday, 9am – 6pm and we will respond to all emails within 1 – 2 working days. Please expect delays in our email replies during peak periods. You can also call us at +65 64410474 from Monday to Friday, 9:00AM to 6:00PM

Yes, we do provide International Shipping. The shipping charges will be calculated at check-out.

Due to security reasons, we are unable to make any amendments after you have confirmed your order. If you need further assistance, please drop us your request via email to [email protected] so that we can better assist you.